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Workplace ESL and SSL
Most employees who grew up speaking a language other than English are eager to increase their skill in speaking English. They know that improving these skills will help them to become more valuable to their employer, and accelerate advancement opportunities. To meet the needs of these employees and their organizations, the Center for Business and Industry provides high quality ESL (English as a Second Language) training that is customized to fit your organization’s needs.
 
Our Workplace ESL Programs emphasize the basic skills of listening, speaking, reading and writing, with specialization in vocabulary and American expressions (slang and idioms) used everyday. ESL training is commonly delivered to groups of individual employees who speak several different languages.
 
There is often a special need for employees to learn vocabulary used in your workplace, for example, banking or manufacturing terminology. We work with management to identify and offer that specific terminology. We also work with your employees to improve cultural sensitivity.

For more information, or to schedule an on-site training program in Workplace ESL, Workplace SSL, Saturdays for Success, Management, Project Management, or Business Analysis training, contact the Center for Business and Industry at (508) 929-8126, or send email request to: WorldClassTraining@worcester.edu.

If you are interested in on-campus courses in English as a Second Language, contact the Director of the Intensive English Language Institute at Worcester State College, who can be reached at (508) 929-8120. To see the IELI website, go to: www.worcester.edu/ieli.
 
 Workplace SSL
 
As the number of Latinos in the workplace increases, many organizations have identified a need to train their supervisors to speak Spanish. The Center for Business and Industry at Worcester State College has a group of experienced, proven trainers who meet this need.
 
As with the English as a Second Language Program, the Spanish as a Second Language instructors work with management and supervisory employees to identify the specific needs and terminology to be included in the training. With this understanding of terminology, and the language of their employees, supervisors can gain confidence that their workplace instructions are understood.
  
For more information, or to schedule an on-site training program in Workplace ESL, Workplace SSL, Saturdays for Success, Management, Project Management, or Business Analysis training, contact Tom Belanger at (508) 929-8126, or send email request to: dnicholes@worcester.edu.
 

To register for any training program, contact Telese Forbes at (508) 929-8031 or tsmith@worcester.edu, or complete the registration form and mail it with your check.