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 Most supervisors come
from the ranks — good employees who are given an opportunity to advance
their careers. Usually this transition occurs rapidly, requiring the
supervisor to learn management skills by trial and error while trying to
get the work done. This program series is designed to enhance the new
supervisor's skills through training that supports the
supervisor's on-the-job learning experiences.
In today’s work world
the need to work in teams and to work with other skilled people requires
a level of interpersonal and leadership skill never before seen. This is
particularly true of the experienced person, one who is skilled in the
tools and processes of his or her work and is now expected to coordinate
that work with others. Some of these people will be tapped to provide
their leadership ability in a formal role as supervisors. But many more
will continue in their roles as technical experts who are looked to for
leadership by their fellow working colleagues. Those who provide such
leadership in both informal and formal roles need the skills to
effectively lead on the job.
The Center for Business
and Industry offers the
highly successful leadership certificate program developed and presented by
Dan Pelley.
Mr. Pelley’s courses have prepared over
5,000
leaders in New England.
Who Should Attend?
The
Certificate in Supervision prepares both those who are moving
into supervisory management roles and those who must lead from their
positions of expertise in their craft and influence.
Hands-On Training for
the Supervisor
Presentations are
combined with case studies, videos, role-plays, games, exercises and
homework. The presentations provide a framework of knowledge. Each
presentation is supported by a case study or other exercise so
participants can "try-out" the concepts. Participants then share their
experiences and learn from the experiences of other participants through
class discussions. Participants also apply program concepts on their
jobs through homework assignments.
Each course meets in
a four-hour session once a week for four weeks. Participants will apply
course concepts between sessions.
The
Certificate in Supervision courses are delivered at our clients'
worksites to ensure relevance and authenticity in our instruction.
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Managing People (Human Needs,
Motivators and Attitudes) |
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Leadership Skills (Leadership,
Communications, Discipline) |
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Managing For Results (Goal Setting,
Action Plans, Goal Achievement) |
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Proactive Leadership (Problem
Solving, Continuous Improvement) |
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Participative Management (Employee
Involvement and Participation) |
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Participants may complete one or all of the
five courses covering the fundamentals of supervision in any
order.
The certificate is awarded upon completion of all five
courses. The courses can be customized to include your business
content. |
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| Investment: $399 per 4-session
course |
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| To discuss whether the Certificate
in supervision is right for your supervisors, call Dr. Daniel
Nicholes at 508-929-8126, or email
dnicholes@worcester.edu. |
| ©2006 Worcester State College,
Center for Business and Industry |
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