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To ensure quality in systems and software,
business analysts must design and conduct appropriate tests at specific
intervals. Customer needs must be met or exceeded. To ensure successful
testing and customer satisfaction, business analysts must be able to
write effective test plans and specifications, including test procedures
and test cases. They must play a role in various tests, including stress
tests, regression tests and other tests as necessary.
In this workshop, participants will create
test documents and checklists that can be used to guide their testing
activities. They will develop metrics to measure the quality of
software and their testing and to provide management reporting.
They will use sample requirements to
collaborate with others to prepare key portions of test documents.
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