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Collaborative Business Analysis

32 hours

Errors in the requirement phase are the most costly errors in system development. How do analysts gather information about requirements? How will that information be converted into user functionality? To elicit and define user requirements, analysts must go about their task in a methodical way. They must first understand their roles and responsibilities. They must understand the development lifecycle, from requirements through maintenance.

In this workshop, participants will learn about a process to interview users and other stakeholders to elicit business requirements. They will collaborate with users and others to create a business requirements document (BRD). The workshop includes data-gathering interviews, observation, surveys, prototyping, process flow diagrams and tables, and requirement walkthroughs.

Intended audience:  current and future business analysts, business systems analysts, business operations analysts, requirements analysts, systems analysts.

Course Outline

  • Defining the roles and responsibilities of the analyst

  • Software development life cycle

  • Gathering requirements information

  • Conducting interviews

  • Creating a business requirements document

  • Clarifying user needs

  • Developing a prototype

  • Conducting reviews and walkthroughs

 

Schedule

 

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